Equipped For Better From Day One

Forty years ago, it was easy to find innovative medical equipment – but hard to get that equipment cared for. As manufacturers focused on developing new technologies, their repairs and refurbishments fell to the backburner, often resulting in long waits and high costs for healthcare facilities.

That’s when Prescott’s decided to make service a priority. After starting out in surgical microscope distribution and refurbishment, founders Paul and Judy Redner realized that the best way to serve healthcare facilities wasn’t just to provide great equipment. They also needed to keep that equipment performing its best with better- trained technicians, faster response times, and a customer-first focus.

And soon after, trailblazing companies across the country did the same for other kinds of medical equipment. Heartland Medical, Adepto, Pioneer BioMedical, and PM Medical offered superior service for everything from monitors to sterilizers.

Today, these companies have come together to make life even better for healthcare professionals – giving them a single vendor for all their equipment needs. We’re dramatically reducing downtime, simplifying equipment management, and saving thousands of dollars for our clients. From local clinics to national providers, now everyone can have the tools they need to provide the best possible care.

Prescott’s • Be Equipped For Better™

Avoid The Do-Overs

Skip The Delays

Ditch The Hassles

The Prescott's Family of Brands

Be Equipped for Better™

In a world where it’s critical to have all the right equipment working the right way someone had to find a better way to get you everything you need. Prescott’s is how healthcare professionals can finally get the quality equipment and repairs they need, right when they need them. With a partner who will get you out of any bind anytime, with a guaranteed 24-hour response time.

Managing equipment causes far too many headaches for healthcare providers. From techs that take too long to show up, to equipment that breaks again as soon as they leave, to backorders and budget constraints, there’s always something making it harder to give your doctors and nurses the critical tools they need.

At Prescott’s we ensure you:

  • #1 Avoid the do-overs – because it should work right the first time.
  • #2 Skip the delays – because in your world, every minute counts.
  • #3 Ditch the hassles – we will make your life easier, not harder.

Only Prescott’s makes all this possible.

Surgical Microscopes

Since 1984, we have offered the highest quality reconditioned surgical microscopes, customized components, video systems, and more. Prescott’s is set apart from other companies by our trained electronic and optical technicians, complete refurbishing facility, and outstanding customer service, supported by our two-year parts and labor warranty.

Our mission is to provide our customers with reconditioned operating microscopes and allied accessories that function as intended by the original equipment manufacturer and ensure every product that leaves our facility meets the highest standard of safety and efficacy.

Reconditioned Microscopes and Accessories

Prescott’s procures pre-owned microscopes from hospitals and/or clinics that have changed or expanded their microscope capabilities and desire to eliminate selected units. These units are brought to our well-equipped facility where they are disassembled to basic components. The components along with additional parts and accessories are used to “refurbish” your operating microscope.

Prescott’s has developed a means of refurbishing that supports service after the sales. Serving a wide geography, we have found that component exchange is the best means of implementing our guarantee. We have developed our own motor control units, power modules, fiber-optic illumination, light source, and foot-switches that allow us to work with our customers as a means of keeping their surgical microscopes operational.

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Pumps by Adepto

What distinguishes Adepto Medical from other infusion pump companies? Our reliable products and personalized customer service.

When you speak to one of our experts, you’ll talk to a real human–no robots or phone prompts! That’s because we value genuine relationships with our clients.

Our customer representatives know the industry inside and out, and our in-house team of biomed technicians are the best in the business. They have certifications from every major manufacturer, and can handle any pump reliably and quickly.

Whether you need to buy, rent, or repair pumps, our team of experts inspects every product before it gets to you. That’s why our infusion pumps have a 98.4% success rate.

We are here to help you.

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Patient Monitors by PioBio

Serving our families while providing reliability to the medical community!

What sets Pioneer Biomedical apart from other biomedical equipment providers? We’re patient monitoring experts. We’ve been doing this for 24 years, and we’re very good at our job. When you call us, you’ll be talking with an actual human being — no phone prompts. Whether you’re a large hospital, small clinic, or somewhere in-between, we can get you the tools you need.

Our representatives know the industry inside and out, and our team of biomedical technicians is the best in the business. They have certifications from every major manufacturer, and can reliably and quickly service a range of equipment.

Whether you need to buy, rent, or repair equipment, our team of experts inspects every product before it gets to you. We even offer high-quality loaner equipment you can use until the equipment you send us for repairs gets back in your hands.

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Heartland Medical

Heartland Medical was opened in 1998 by expert anesthesia technicians striking out on their own. Our equipment capabilities range from single replacement devices to the complete outfitting of surgery centers and other medical facilities. At the heart of things, we remain a service company. We aren’t the largest but we may be the best. Heartland Medical Sales & Services is a trusted distributor of new and refurbished hospital equipment and medical devices. We specialize in operating and recovery room equipment sales, rentals, maintenance, support, and service.

Our success can be attributed to our commitment to 100% total customer satisfaction. Our team members work closely with hospitals and related healthcare providers in order to help them research and choose equipment and/or services based on their specific needs.

In addition, we provide support long after the installation. At Heartland, we pride ourselves on the level of care given to Service Contracts, Preventive Maintenance, and Repair.

User support, technical support, parts support, loaner/rental support, and 24×7 service assistance are all in place so our clients are completely satisfied and we are able to maintain successful long-term relationships with them.

If you need assistance please visit our Contact Page, feel free to contact your representative, or call us toll-free at 866-467-5580.

https://www.heartlandmedical.com

Preventative Maintenance

For more than 25 years, our recipe for success has been hiring great people who deeply care about reliability and operational performance.

Since 1997, Preventive Maintenance Medical (PM Medical) has been the premier one-stop shop for affordable medical or laboratory sterilization and cleaning equipment needs. Our success can be credited to delivering excellence without the OEM price tag and hiring professionals who are passionate about reliability and operational performance.

Originally founded by a U.S. Navy Veteran, PM Medical goes beyond just selling equipment. Our commitment from the start was to be a service company that builds lasting relationships. We help medical and laboratory facilities source, deliver, install, in-service, and maintain equipment to industry standards for compliance and peace of mind.

For three decades, PM Medical has serviced all makes and models of new or reconditioned sterilizers, washers, warming cabinets, scrub sinks, dryers, and more. We strive to give our customers outstanding value, minimize downtime, and provide the highest level of support.

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Vetland Medical

The saying, “When you surround yourself with good people, good things happen,” has proven true for Vetland Medical. The company’s success is a result of efforts by our certified anesthesia machine system specialists – with over 150 years of combined experience – our skilled production staff, our sales staff, and knowledgeable support staff. We’re here to meet all your anesthesia equipment needs from top to bottom. We provide complete solutions for all aspects of veterinary equipment so that you can rest assured.

Every day, Vetland Medical helps facilities work and stay within budgets while providing quality care to their patients. We can do the same for your facility by saving you money on top-quality veterinary medical equipment and veterinary surgical equipment. Over the years, our technicians have cleaned, calibrated PM’d, and repaired every possible model of anesthesia machine ever marketed. We understand the principles of function, physiology, and equipment. Our extensive experience in the high-risk, high-liability world of human anesthesia has helped us integrate successful safety improvements into the veterinary market. Our company’s uncompromising commitment to excellence and value has helped Vetland grow each year to become a market leader in sales and innovation.

The company is currently housed in a 12,000-square-foot facility where the high-quality anesthetic equipment is built for distribution worldwide. We believe Vetland Medical is the MOST capable veterinary equipment manufacturer partnering with veterinarians and our distributors to provide safe, secure, positive patient outcomes by introducing quality and innovative products and exceptional technical support. The Vetland team is available 24/7 to help!

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The equipment you sent out for repair is finally back. The bad news? It isn’t fixed. So, instead of getting back to business as usual, you’ve been on the phone with customer service all afternoon, having one awkward conversation after another.

This isn’t the first time – and you have a feeling it won’t be the last. You get that mistakes are a part of life. You just wish they weren’t such a big part of yours.

With Prescott’s, you can avoid the do-overs – because things should work right the first time.

Now you can:

  • Rely on certified, factory-trained technicians who are as knowledgeable about the latest technologies as they are about older models.
  • Get quality repairs for all of your equipment, no matter the manufacturer or malfunction, with skilled technicians who are trained to handle anything.
  • Skip repeat repair orders when you work with an ISO 13485 certified service provider.
  • Never question the quality of your refurbished or repaired equipment because your purchase comes backed with an industry-leading two-year warranty.


The OR is down, and you don’t know for how long. You know as every hour passes more surgeries will be canceled and patients will be left waiting. But right now you’re sitting on hold until someone finally tells you that a tech won’t be available for days. The parts they need won’t be available for weeks. And a costly replacement is on backorder for months. It’s the same every departments you support. You need to get everything – including this OR – operating now, but it feels like no one is in a hurry to help you.

With Prescott’s, you can skip the delays – because in your world, every minute counts.

Now you can:

  • Get a technician on site sooner with a nationwide provider that offers 24/7/365 service.
  • Never wonder about the status of an order because you’re guaranteed to get a response within 24 hours.
  • Minimize downtime disruptions because you’ll have access to high- quality loaner equipment while your repairs are being made.
  • Get the parts you need ASAP because we have a robust inventory of refurbished equipment that’s ready to ship at a moment’s notice.


Your time and energy are precious resources. But somehow, you keep getting stuck wasting effort on complicated order forms. And rescheduling no-show service appointments. And handling the shipping for repair orders all by yourself. On top of all this, you’re juggling multiple vendors who are constantly trying to lock you into service contracts that don’t serve all your needs. You’re looking for someone who will be there to support you and your business, not the other way around.

With Prescott’s, you can ditch the hassles – because your vendor should make your life easier, not harder.

Now you can:

  • Run your business your way with customizable service plans and no-risk contracts that include a 30-day exit clause.
  • Spend less time on logistics when you can have your equipment picked up, serviced, and then delivered to your door.
  • Skip the busy work with a streamlined online ordering process that you can complete in minutes.
  • Feel the love when you partner with a vendor that prioritizes customer service and has a 95%+ customer satisfaction rating.

How does it work? How about a success story?

Inoperable ORs get back online in under 24 hours with Prescott’s

Picture this … you’re a trusted local hospital that has been serving your community for more than a hundred years. After starting with just seven beds, you’ve grown into a thriving organization with everything from a modern outpatient surgery center to a new, $100M emergency department.
But, you’re about to have to cancel at least six weeks’ worth of surgeries. When a faulty air compressor contaminates all 14 of your anesthesia machines, your OEM says you’ll have to replace every one – but that they can’t deliver the new machines for nearly two months. And until they arrive, every OR in your hospital will remain closed.

So, you turn to Prescott’s. Within hours, we have all the machines you need on a truck heading your way. And instead of forcing you to buy the equipment, we offer them on loan so that you have time to figure out the long-term solution that’s best for you. Then, we work through the night to get everything installed, safety checked, and ready for surgeries the next morning.

Now, not only are you up and running in less than 24 hours, but you’re also on your way to a better permanent solution. Because with Prescott’s, whether you choose to repair, buy refurbished, or even buy and maintain new equipment, our streamlined process ensures you save time, save money, and get doctors and nurses the tools they need.

Inoperable ORs get back online in under 24 hours with Prescott’s

Picture this … you’re a university hospital nationally known for specialty care. With nearly 1,500 beds, you’re also the largest hospital in your city – and excited to continue growing.

But, too many of your monitors are stuck waiting for repairs, rather than working in hospital rooms. Every time you send a unit off, it’s gone for at least three months. Just keeping track of where they all are is a huge headache for you – not to mention all the problems that shortages can cause for your medical teams.

So, you turn to Prescott’s. We offer a complimentary repair so you can try our service without any risk or hassle. And when you discover that we can get your units back within a week – and simplify the whole ordering and shipping process, too – you quickly shift the majority of your repairs over to us.

Now, you always have the units you need. And that’s not only because repairs get done right away, but also because you can afford more units when you purchase refurbished equipment